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THE HOUSE FAIRIES - The House Fairies
The House Fairies
General or DeepClean
Cleaning Materials
Carpet Cleaning
Our Cleaners
Additional Services
Mothers Help Service & Helping Hand Companions- for Elderly or Injured
Price List & Payment
Terms and Conditions
Contact Us & Forms
Contact Us & Forms

The House Fairies:

Sevenoaks Branch

   Enquiries:          Office Line 

   Telephone :       01732 887 091    or  07931 916 783      

   E-mail:              thehousefairiesuk@googlemail.com

   Office Hours :   9.30am-4.30pm

*Messages received out of hours or late in the day , will be returned the following day.

If you are happy with what you have read, and have no questions regarding the services, then please contact us via e-mail for a New Client Form-or you can copy and paste the below Client Form to an e-mail.

Once this is received back, filled in with your details and requirements, we will contact you for a quick chat , and discuss Available Times and Slots.

Please do allow 48H for us to receive and process all new client enquiries.                                        

New Client Form:  ( copy onto an e-mail and send to us)

NAME :

FULL NAME AND ADDRESS:

FINDING YOUR HOUSE- EXTRA INSTRUCTIONS:

TEL:

MOBILE:

E-MAIL:  

PLEASE CONFIRM YOU HAVE READ ALL TERMS AND CONDITIONS ...........

PROPERTY DETAILS :

NO OF BEDROOMS

NO OF BATHROOMS

LOUNGE / DINER

KITCHEN/ UTILITY ROOM

STUDY

CONSERVATORY

EXTRA BEDROOMS: PLEASE SPECIFY

CLEANING DUTIES WE ARE TO PREFORM

ADDITIONAL DETAILS:

GENERAL OR DEEP CLEAN :

WOULD YOU SAY YOUR HOME IS VERY DUSTY? DO YOU HAVE MANY KNICKNACKS OR ORNAMENTS ?

WEEKLY/ FORTNIGHTLY / DAILY CLEAN

YOUR CLEANING LIKES

YOUR CLEANING DISLIKES

KEY AND ACCESS DETAILS

ANYTHING WE CANNOT TOUCH

CHILDREN

PETS ? PLEASE ADVISE IF THERE IS PET HAIR TO BE HOOVERED .

ANTIBACTERIAL OR ECOFRIENDLY

IRONING TO BE INCLUDED ( 10 ITEMS PER HOUR- OR 6 SHIRTS PER HOUR)

WHAT DAYS CAN YOU NOT DO ?

NOTES:  YOUR REQUIREMENTS

PLEASE MARK AN XX TO CONFIRM YOU AGREE TO ALL THE BELOW :

A) CLIENTS VACUUM & MOP WILL BE USED FOR HYGIENE REASONS       

___________

B) PLEASE SETTLE AS CASH AT THE END OF EACH CLEAN- PAYMENT TO BE IN A SEALED ENVELOPE WITH YOUR NAME WRITTEN ON THE ENVELOPE ___________

 

C) FOR ANY SPECIFIC REQUIREMENTS THAT DAY, PLEASE LEAVE A LIST ON THE KITCHEN COUNTER TO AVOID DISAPOINTMENT

_________

D) THERE WILL BE 100% CANCELATION FREE IF LESS THAN 7 DAYS NOTICE IS GIVEN

___________ 

E) WE WILL WAIT 30 MIN AFTER THE CLEAN TIME IF NO-ONE IS HOME.  AFTER THAT THE CANCELATION POLICY WILL APPLY.

___________

F) WE DO NOT CARRY BLEACH OR ANY OTHER PRODUCTS THAT CAUSE STAINING. PLEASE LEAVE YOUR PREFERRED BLEACH OR TOILET CLEANER IN THE BATHROOM( AWAY FROM PETS AND CHILDREN) IF YOU WISH US TO USE THIS PRODUCT.

PLEASE NOTE THAT WE DO NOT HOLD RESPONSIBILITY FOR ANY SPILLAGE, SO TO AVOID INCIDENTS, PLEASE ENSURE THAT AL BOTTLES HAVE SPILL FREE CAPS.

___________

  G) **PLEASE NOTE THAT IF YOUR CLEANER IS AWAY OR ILL, AN ALTERNATE CLEANER WILL BE SENT**

 

PLEASE READ TERMS AND CONDITIONS: BY AGREEING TO THE CLEAN, YOU AGREE TO THE TERMS AND CONDITIONS.  NOTE: CANCELLATION FEE IS 100% IS LESS THAN 7 DAYS NOTICE

AGREEMENT  BY :              ______________________

 

NOTES AND COMMENTS FOR US THAT MAY BE BENEFICIAL:

 

WHERE DID YOU SEE OUR ADVERT ? _______________________ OR WHAT FRIEND RECOMMENDED US

 WEALDEN TIMES, AROUND SEVENOAKS, AROUND BOROUGH GREEN, TOWN AND COUNTRY, FRIENDS RECOMMENDATION, INTERNET SEARCH, OTHER

 

 

 

 

 

 

 

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